POPIA Privacy Policy

Effective Date: April 2026

IT Guy Solutions is committed to protecting the privacy and personal information of our clients, employees, and partners in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We only collect personal information that is necessary for the provision of our IT support, networking, and repair services. This may include names, contact details, physical addresses, and technical data related to your devices.

2. How We Use Your Data

Your data is used strictly for service delivery, including responding to inquiries, processing repairs, and providing on-site support. We do not use your personal information for marketing without your explicit consent.

3. Data Security

We implement stringent physical and digital security measures to protect your data. Remote support sessions are encrypted, and all stored data is protected by industry-standard firewalls and access controls.

4. Your Rights

Under POPIA, you have the right to access, rectify, or request the deletion of your personal information. To exercise these rights, please contact our Information Officer at info@itguysa.co.za.