Multi-store retail network overhaul

A multi-branch retailer needed one network standard so tills, stock systems, and staff devices behaved the same in every store.

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Project overview

A multi-branch retailer needed one network standard so tills, stock systems, and staff devices behaved the same in every store.

Challenge

A multi-branch retailer needed one network standard so tills, stock systems, and staff devices behaved the same in every store.

Environment

Three retail branches in South Africa, each with a mix of point-of-sale, back-office PCs, and public-facing Wi-Fi demand. Exact trading-name withheld.

Solution

We rebuilt branch connectivity with fibre-linked wireless, standardised routing and SSIDs, and placed the estate on centralised monitoring so the support desk could see all three sites.

Technologies

Fibre backhaul where available, business-grade wireless, segmented staff/guest access, and remote monitoring. Specific vendor models available on request for similar tenders — we do not list unverified partner logos here.

Implementation

Work was staged per branch to avoid a group-wide outage. Cutover was done outside peak trading where the client allowed.

Outcome

The design was delivered with centralised monitoring across the three branches. We do not publish an uptime percentage until it is verified.

Services involved

Client identity is withheld unless they have agreed to be named. Unverified percentages, device counts and uptime figures are not published. Photographs show the work; they are not a coverage map or a performance guarantee.

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